In an article co-written by Scott in the Spring 2018 issue of People and Strategy the authors share that the best teams become great because they learn from their experiences, and they adjust. Debriefing, as Scott calls it, is a simple method enabling teams to continuously improve. Enabling individuals and organizations to continuously improve has been my focus for most of my 30+ year professional career as a Six Sigma Master Black Belt and Agile Coach. When asked what his “moon shot” goal would be for teams in our organization, Scott quickly responded, “100% of the teams in the organization are regularly debriefing”. It’s not a stretch to say Scott is a world-renowned expert on teaming. He’s been studying teams for more than 35 years and has written over 175 publications. His work has helped over 600 organizations including a third of the Fortune 100 companies. Scott is the co-author of the book “Teams that Work”, an evidence-based book outlining the factors that thriving teams have in common. I had the opportunity to ask Scott Tannenbaum that question during a recent meeting. If you asked a world-renowned expert what the single most impactful thing a team could do to improve, what do you think they’d say?
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